Below is a list of links to webpages at Player-Care that pertain to the modern Universal and American player pianos. A lot of the information is also applicable to the modern Classic and Story & Clark player pianos. The Classic Player Piano Co., and later the Story & Clark Piano Co., used the same basic player system in their player pianos as the Universal system. That's because Classic bought the rights to the Universal system after Universal closed, and QRS Music bought Classic and then started the Story & Clark company in the same buildings that were formerly used by Classic.

Since "Player-Care" is an internet business, I prefer that we correspond via E-Mail (click here to fill out the 'Request Form'). However, if I'm not in the middle of some other activity, you can reach me at 732-840-8787. But please understand that during the hours from 8AM-5PM EST (Mon-Sat), I'm generally quite busy. So, I probably won't answer the phone. If you get the answering machine, please leave a detailed message stating the reason for your call. Also, repeat your name and phone number clearly and distinctly. By necessity, I prioritize everything in my life. And, if you call and just leave your name and number, and ask me to call you back, it might be a day or two before I return your call. Why? Because I don't know why you want me to call and I might not be prepared to assist you in an effective and efficient manner. If you leave me an E-Mail address (which I prefer), spell it out phonetically. The more you do to help me, the more I can help you in return. Don't rush. You have four minutes to record your message.